(New York, NY) -- An obese mother and daughter are getting an apology from the airline that posed questions about their weight at the gate.
CBS News reports Kenlie Tiggeman says Southwest Airlines told her and her mother they were too fat to fly and would need to buy additional seats.
Tiggeman says the treatment by Southwest personnel was "rude" and happened in front of "lots of people." She also says she was asked how much she weighed and what size clothes she wears.
The incident took place over Easter in Dallas and involved a return flight.
The political strategist once weighed 393 pounds and is down to 268 pounds.
Tiggeman says she and her mother were not questioned about their size when they flew from New York.
Southwest says the gate agent's questions were in line with the carrier's policy.
(Copyright 2011 by VERTEXNews/Newsroom Solutions)